What features does my controller support? [Article]
Hub Max 3:Modular access control system
1. Sup
- I am getting a DTD violation error [Article]
First thing with the DTD (data transfer device) is connecting it to the computer. Make sure you turn the DTD on by holding down the "ON" button for 2 seconds.
- Error code "Testing" in Network Query [Article]
Symptom: Customer gets "Testing..." status next to a door in Network Query screen, and if the software tries to add the door, the pre-selected 'con
- How do I find the date code on my product? [Article]
If the product is a keypad, then you will find the date code on one of the chips. There will be a white sticker with numbers including the keypad model and the date code.
- How do I schedule an auto log import in the hubmanager pro software? [Article]
The Tools drop-down menu contains the following items:
1. Log Arch
- How can I manually program a card on a ProxPad, LS2P or Max3 panel? [Article]
How can I manually program a card on a ProxPad, LS2P or Max3 panel?
- Flashing lights on my device [Article]
What do the flashing lights on my device mean?
Most IEI keypads will use the reference below:
- How do I use my Enrollment Station? [Article]
The Enrollment Station is a device used to enroll HID format proximity cards (up to 40 bits). This device connects to the PC using a USB or serial COM port connection. It
- How do I setup communications between my PC and ProxPadPlus? [Article]
Scenario 1-Using the optional IEI USB to Serial Converter on Single Gang Plate (P/N 0295097)
- How do I connect a SEG-1 to my Max2, Max3, MiniMax2, MiniMax3, HubPlus, HC500P? [Article]
Requirements:
A. SEG-1 configured for a Static or Dynamic (
- I have added card users in HubManager Pro for my Max3/MiniMax3 but they do not w... [Article]
- I am not getting access with my cards. [Article]
There can be several issues why your card would not work. It it is a new user, they might not have complete knowledge of how to use it. The following are t
- My HID card reader connected to my panel does not work. [Article]
Scenario 1 – Max3/MiniMax3 with an H
- Why does my ProxPad continue to beep every few seconds? [Article]
To resolve this issue take the following steps.
1. Open the ProxPad and locate the connector labeled P2
- How do I add/change or delete a user? [Article]
- What model keypad do I have? [Article]
Most keypads manufactured by IEI have a label on the inside which has the model number printed on it.
It may also help to id
- How do I setup ATM vestibule mode for the 233 Self Contained Access Control Syst... [Article]
The 233 Self Contained Access Control System is made up of 2 parts:
A. 233 Magnetic Card Reader