View Articles by Category
Access Control Locksets (3)
< LS Series >
|
Access Control Panels (9)
|
e-Merge (148)
< e-Merge 50 > < e-Merge 440 >
|
|
Card Reader (3)
< 233 >
|
Hubmanager Software (18)
< Versions 1-8 >
|
Accessories (3)
< Power Supplies > < Installation Accessories > < Cards and Tokens > < Exit Devices >
|
|
Keypads (9)
< Prox Pad > < 212 series / 232 series / 242 series / 2000 series / Weigand series > < Magnetic Card Reader > < Accessories >
|
Category » IEI Products
< Standalone Keypads > < Access Control Locksets > < Access Control Panels > < Hubman > < e-Merge >
There were 9 articles found in this category:
What features does my controller support?
Hub Max 3:Modular access control system 1. Supports Wiegand & IEI Secured Series front end readers. Max3 supports both in and out readers connected directly to the module. Max3 supports any Wiegand format up to 39 bits; Supports sounder and LED control. 2. Faster and more reliable communicati ...- How do I use a Dashboard?
The System Dashboard option, shows the live door status for each Max 3 v1 and Max 3 v2 door you select on this screen. Currently, these are the only two controllers that support this feature, so any other controller types in the system are not shown on this screen. The top portion of the screen ...
- I have a Network initialization Failed error message
If you get the "Network initialization failed" error message when running Hub Manager Pro, it means that the current user logged into Windows does not have full read/write access to the folder that the BDE (Borland Database Engine) is set to use, which is very common since it points to C:\by def ...
- How do I find the date code on my product?
If the product is a keypad, then you will find the date code on one of the chips. There will be a white sticker with numbers including the keypad model and the date code. All of the IEI boxes will have a small transparent sticker with 4 numbers, which is the date code. LS2: The date code is lo ...
- I received a Corrupt ReposFolder.INI error message.
To resolve this issue take the following steps: 1. Take note of what version of HubManager Pro you are using. This error happens while using System Manager and is restricted to HubManager Pro versions 6, 7 and 8. 2. Exit from the HubManager Pro program. 3. Open Windows Explorer and from the ...
- My WOR is not communicating with the controller.
If the remote control is not responding here are a few steps to check: 1. The WOR power input should be either regulated 5 volts or 8 – 24 volts DC (jumper selected) make sure it is not over or under powered. 2. The WOR must be in 26 bit Wiegand format. All dip switches will need to be i ...
- What is the procedure for returning a device under warranty?
If your IEI device is still under warranty the following will apply: IEI products have a two year warranty with the exception of emerge which have a one year warranty and 2000E and 2000EM which has a five year warranty. Defective products are replaced with the exception of locksets and emerge ...
- I am not getting access with my cards.
There can be several issues why your card would not work. It it is a new user, they might not have complete knowledge of how to use it. The following are the steps to take into consideration: Card Format Here you must specify what type of credential you are assigning to the user. The term card ...
- My light turns green but the door does not unlock.
The first thing to check is the voltage - make sure it is not over or under the specifications. If you are within the specific range of voltage, then you will want to remove all wiring and check the keypad functionality by using just the positive and negative wiring to a 12-volt battery to veri ...