|Home » Categories » Personal Emergency Products|
PERS 2-way voice coverage & transmitter range
Article Number: 758 | Rating: Unrated | Last Updated: Fri, Nov 30, 2012 at 11:44 AM
|Q: What happens if our PERS subscriber presses their transmitter button, but is too far away from the console to have a 2-way voice sessions with the Central Monitoring Station?
A: Following the Installation & Operation instructions, centrally locating the PERS console provides audible two-way voice coverage throughout most client's homes. Voice coverage should be tested at the time of installation, and subscribers in larger homes should be made aware of the RSM-1 (wired remote speaker microphone) available to extend voice coverage.
If the CS has difficulty hearing the client in VOX mode, they should be instructed to toggle to 2-way manual (pressing "1" to talk, "3" to listen) which allows for maximum mic sensitivity, as well as full speaker amplification.
Our PERS-2400 and PERS-3600 Installation & Operation Manuals specify the Maximum RF range at 400 ft, line-of-sight, open range. (The new LRP/LRW pendants increase this range by approx 20%...) Testing confirms this capability, which in real-world application allows a client to roam to their mailbox, or do gardening nearby their home.
This means subscribers can have an event within RF range of the console, but beyond audio range to conduct 2-way voice, even with remote speaker/microphone units installed. In that case, each PERS provider will have their own protocol of how to progress through the response options (call the client, call the next-door neighbor, call the son/daughter, etc.) and proceed to dispatch 9-1-1 emergency personnel even if 2-way voice cannot be established.
There are no attachments for this article.
Can I change the battery in my DXS-62A?
Viewed 1505 times since Thu, Jul 7, 2011
Can you "Arm or Disarm the PERS Consoles"?
Viewed 889 times since Mon, Mar 29, 2010
PERS Operational Range
Viewed 829 times since Tue, Oct 11, 2011
How do you program in reminder messages into the PERS-3600?
Viewed 975 times since Thu, Jul 7, 2011
Does PERS work on Digital Cable Telephone Networks?
Viewed 1992 times since Tue, May 1, 2012
Wall Mounted Transformers keep falling out.
Viewed 1700 times since Tue, Oct 11, 2011
How do I install the DXS-62A petite wristband?
Viewed 1264 times since Thu, Jul 7, 2011
Does Linear offer Wander Management?
Viewed 823 times since Tue, Oct 11, 2011
What does the Home Button do?
Viewed 1325 times since Thu, Jul 7, 2011
How do I program a transmitter into a PERS?
Viewed 1197 times since Mon, Mar 29, 2010